Hein (fub) wrote,
Hein
fub

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Printer support weekend

Saturday I went to my parents’, to help my father with his printer — or at least, to try again to get it to work with his laptop after a Windows 10 install.

No matter what I tried, we couldn’t get the driver installed. And without the driver, the printer doesn’t work (duh)! Looking online, there were people who got it to work with the newest driver package, but also people who couldn’t… And the error message when trying to install the driver said something about not being able to install kernel drivers.
I googled on this message, and it turns out that drivers need to be signed through Microsoft before they can be installed on Windows 10. And of course HP hadn’t done that. And here’s the kicker: that setting is disabled when it’s an upgrade from Windows 7 or 8 to 10. That explained why some people could get it to work (they were on an upgraded system) and some could not (because they had a clean Windows 10 install). My dad, on a clean Windows 10 install, had this activated!
There was a workaround: you could turn it off in the Group Policy Editor. But there was another catch: my father runs Windows 10 Home, which doesn’t include this tool… And the advice of people in the know is not to try to add the tool to a Home edition because it will seriously mess things up.
So that prompted more googling, which yielded a spreadsheet which details which policies translate to which Registry settings. Somehow I found the right setting, flipped that bit, and suddenly I could install the driver!
It was fun to see my parents and have lunch with them and the like, but this whole thing was seriously un-fun! At least it’s resolved now.

Yesterday we went to visit klik’s mother, to help her with her printer. We advised her a cool double-sided printing colour laserprinter, because she sometimes has to do large print runs. However, it was very slow to print — we’re talking 12 hours for 20 pages!
She lives at the north side of the Veluwe, the most forested area of the Netherlands. It started all off with pines being planted to provide struts for the mines in Limburg, but after those were closed down, the forests remained. It’s now slowly transitioning from “production forests” to more natural forests, with more diversity. It is also the area with the most wild deer and boars.
What with the fall colours, it was beautiful driving through the forest lanes!

Here’s two crappy cellphone pics through the windscreen of a moving car to give you a little impression.

The printer issue was ultimately ‘solved’ by using a USB cable instead of printing over wifi. We also had a great dinner at the Greek restaurant in town.

When we drove back home, through the dark, we talked about what would happen if we were to hit a deer or a boar on the road. Surely the car would be a total loss! To alert drivers to the wildlife, wooden cut-outs of boar and deer have been placed next to the road — but since we drive over that road often, we’re not impressed by that. So when we saw a boar rooting through the mud next to the road, we almost assumed that it was one of those cutouts! It stayed clear of the road, though, so there was no harm done. First time I saw wildlife there!

Crossposted from my blog. Comment here or at the original post.
Tags: nature, technology
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